March 13, 2020
Dear Valued Customers, Suppliers, and Business Partners –
In response to the COVID-19 virus, Mill Steel Co. wants to assure you that we are taking action to maintain continuity in our business operations and we continue to place the health and well-being of our associates, customers, and business partners as our highest priority.
At this time, all Mill Steel Regional Processing and Distribution Centers are fully operational, and we do not anticipate any supply disruptions from our steel mill partners. We are closely monitoring communications from all over the world and will work with our steel mills and processors to keep everyone well informed of any changes, delays or closings.
Here are the procedures in place today to ensure continued supply and safety of our associates:
- We are monitoring the situation daily to ensure that we are deploying best practices in response to this outbreak to keep the supply chain moving.
- Mill Steel has strategies in place to maintain all critical functions. Our network/computer capabilities allow secure remote access to support our employees. We will continue to manage and monitor the stability of our network.
- We are implementing social distancing at our headquarters and are encouraging associates to work from home. Mill Steel associates have the ability to answer calls, manage releases, and process orders remotely.
- We have stopped non-essential travel in order to reduce the risk of possible exposure.
- In our plant operations, we have implemented mandatory hand washing at the beginning and end of each shift along with regular disinfecting of all machine controls and commonly touched areas. Associates are discarding work gloves at the end of each shift.
- Everyone has been asked to avoid contact with anyone showing cold or flu symptoms and stay home if they are showing any potential symptoms.
We will remain flexible and focused on providing the best customer experience for all of you. Thank you for your business and partnership with Mill Steel Co.
Sincerely,
Pam Heglund
President, Mill Steel Co.
