About Us

one of the nation’s largest steel service centers

People-first Culture

Mill Steel was built upon, and continues, a culture of putting people first. We aspire to our Norms & Values laid out below and continuously improve our business processes to meet our customer’s diverse and changing needs.

Get to know us:

Culture Video
History Video

Mission & Vision

VISION

We are a unified, motivated, and empowered market driven company with a single focus to be the best.

MISSION

  • To expand our operations into new territories
  • To enhance relationships with our customers and suppliers
  • To provide the best value available in the market
  • To increase market share in key customer industries
  • To develop innovative responses to customer needs
  • To continue to foster an environment of team involvement and empowerment

Norms & Values
PEOPLE: We believe in ourselves and trust one another. CUSTOMER SATISFACTION: We will do everything necessary to meet the needs of our customers. ACCOUNTABILITY: We are accountable to our customers and to each other. QUALITY WORK ENVIORNMENT: We will provide a challenging work environment. COMMUNITY: We support our community needs. PROFIT: We will earn a responsible profit to assure stability and security for ourselves. EMPLOYEE EMPOWERMENT: We are empowered to do our jobs. QUALITY & CONTINUOUS IMPROVEMENT: We believe in continuous improvement through the use of corrective action process. FACILITIES: We will have a clean, safe place to work. INTEGRITY/ETHICS: We will be honest and fair.

HISTORY

Harry Samrick founded Mill Steel COMPANY in 1959 with little more than a phone, a desk and the idea that superior service and good business ethics could lead to success.

The culture Harry established has made Mill Steel one of the premier flat-rolled and coated steel suppliers in North America. Now Harry’s granddaughter, Pam Heglund (CEO & Chairman), alongside fellow partners – Carl Quenneville (SVP & CCO), Joe Poot (SVP Purchasing), Rob Vella (VP Operations), and Marc Rabitoy (CFO) – continue to lead Mill Steel with steadfast dedication to superior quality, delivery, and performance.

Mill Steel operates five processing locations across the Midwest and Southern US, serving the automotive, construction, HVAC, appliance, and agriculture markets. With a revenue of $775 million, Mill Steel earned the number 16 spot on the Metal Center News annual “Top 50 Service Centers” publication. The company is also among the top 15 top privately held enterprises in Michigan and is proud to be nationally certified as an Exceptional Women’s Business Enterprise (EWBE) by the Women’s Business Enterprise Council.

Mill Steel has repeatedly been named one of the 101 Best and Brightest Companies to Work For by the Michigan Business & Professional Association (MBPA). In addition, the MBPA has presented Mill Steel with multiple Elite Awards for its outstanding people-first culture. The company continues to grow by consistently operating with integrity and working towards one clear vision of being the industry leader in customer experience.